Privacy and Security Policy
This page summarizes the principles applied by DocSplitr to protect data, govern PDF document processing, and explain the use of analytics and security tools.
Key points
1. Purpose
This policy explains how DocSplitr collects, uses, stores, and protects the personal data of users of the docsplitr.com website and the associated application.
2. Data controller
Data controller : DocSplitr Labs
Privacy contact : privacy@docsplitr.com
3. Data that may be collected
- identification and contact data;
- data submitted through the contact form;
- technical connection and browsing data;
- security data and technical logs;
- data required to process and store PDF documents uploaded into the application.
4. Purposes
- respond to contact and support requests;
- ensure the operation of the website and application;
- enable the processing, storage, and management of PDF documents;
- measure traffic and improve the service;
- prevent abuse, incidents, and unauthorized access;
- comply with applicable legal obligations.
5. Legal basis
Processing is based, depending on the situation, on consent, the performance of pre-contractual or contractual measures, the legitimate interest of security, administration, and service improvement, as well as applicable legal obligations.
6. Data recipients
Data is accessible only to authorized persons and, where necessary, to technical service providers acting on behalf of DocSplitr Labs under an appropriate contractual framework.
7. PDF documents processed in the application
PDF documents uploaded into the application are stored as part of the service. They are accessible only to the users who saved them, subject to the technical authorizations required for the operation and maintenance of the service.
When a user deletes a document, the deletion is physical and irreversible. The file is effectively removed from storage and should no longer be accessible through the application.
8. Retention period
Data is retained for a period proportionate to the purposes pursued, the duration of the relationship with the user, and applicable legal obligations.
PDF documents are retained until deleted by the user, unless a legal obligation, exceptional technical constraint, or security necessity justifies a strictly limited temporary retention.
9. Cookies and analytics
The site uses cookies or similar technologies that are strictly necessary for its operation, as well as, subject to your choice, traffic measurement tools.
DocSplitr uses Google Tag Manager and Google Analytics to measure traffic, analyze site usage, and improve the user experience.
Non-essential trackers are not placed before your consent. You can accept or refuse these cookies from the banner displayed during your first visit, and later change your choice at any time via the “Cookies” link available at the bottom of the page.
10. Security
DocSplitr implements reasonable technical and organizational measures to protect the confidentiality, integrity, and availability of data.
- encryption of exchanges through HTTPS;
- access control for sensitive environments;
- restriction of access to documents to the authorized user only;
- logging of technical and security events;
- updates of components and security patches;
- limitation of privileges and monitoring of abnormal behavior.
11. Your rights
Subject to applicable regulations, you have rights of access, rectification, erasure, restriction, objection, and, where applicable, portability.
To exercise your rights or ask a question about your data: privacy@docsplitr.com
12. Security contact
For any report related to security or a vulnerability: security@docsplitr.com
13. Updates
This policy may be changed at any time to reflect changes in the service, technical architecture, or legal and regulatory requirements.